Exchange policy

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How long will it take to receive my items?

All orders are made to order with love. This means as soon as you place your order your items go into production between 5-7 business days. You can expect to receive your shipment between 5-14 business days. Please keep this in mind when placing your order!

** Please note shipments and payment charges will come from Threadsly: 

  • EMAIL
    hello@threadsly.com
     

  • PHONE
    +1 800-883-1229
     

  • LOCATION
    3738 W Commonwealth Ave.
    Unit 20
    Chandler, AZ 85226

Can I return or exchange my items?

Unfortunately, since all shirts are hand printed to order, we do not accept returns on products but would be happy to exchange select items for a different size or style within 30 days if the shirt is undamaged and has not been worn!

Simply email theshelaughsproject@gmail.com with the item you would like to exchange, along with a note indicating your wishes. Further instructions will be given upon receiving your email (such as: if your item is eligible for exchange, exchange process, etc.) 

Items purchased from seasonal items (select Winter collection, select Spring Collection, etc) are ineligible for exchange.

*FINAL SALE ITEMS, as well as anything in our SALE collection are also ineligible for exchange. We thank you for understanding!

^Customer is responsible for shipping fees incurred while sending an order back to us. The She Laughs Project will cover the shipping fees for getting the new item to the customer.

We do not offer refunds or exchanges on wholesale orders or items purchased at any of our retailers. Please contact the retailer directly to inquire about their refund/exchange policies.

 

The She Laughs Project is a small business with a big future dedicated to empowering women to discover their identity, authority and freedom in Christ. We greatly appreciate your support and understanding of the policies of our small but mighty business!